EMPOWERING INDEPENDENT TRAVEL

I bought my Roll S1 here and it’s a great bike. The staff here is patient and knowledgeable. Both times I’ve taken my bike to be fixed, the service has been fantastic and the cost is reasonable and itemized thoughtfully. Buy a bike here and you won’t regret it! —Patrick B., Chicago

Look no further Chicagoland! I can not recommend this shop highly enough. Justyna and team went above and beyond to get me my bike on time, with the right specs, and at a fair price point. This shop is the real deal and plan to be a retuning customer! —Jordan F., Israel

Amazing customer service!!! I was able to be helped on the spot this visit! So nice and helpful!
—Edwin B.

Have bought a few bikes and many accessories from Chris and Justyna since they had their shop in Wicker Park. Easy, totally unpretentious place with a holistic attitude about biking and total acceptance of their customers. Easy to recommend. —Tim M., Chicago

I couldn’t be more happy with my purchase and the customer service I received while there was exceptional. It’s nice to go to a bike shop where you feel welcomed and they want to have a conversation with you about your bike in order to provide the best service they can. —Nathaniel B.

I wish I could give 10 stars. 5 stars is excellent, but they went above and beyond any expectation. I got a 15-point tune-up and my bike looks beautiful and "purrs like a kitten." I had gotten a tune-up somewhere else before and the results weren't anything like this. Lovely people, convenient location, and such a knowledgeable group of people. They are the best! Many, many thanks. —Maria H.

I'd be hard pressed to find a more helpful and friendly bike shop. My family has sent ALL of our bike business here almost as soon as they opened a few years back. So glad they moved into the neighborhood but I'd travel a lot further for these folks. —Ken C.

I live in the middle of England. I’d already been all over the Brompton site enjoying the slick presentation, but I wanted good independent assessment of the pros and cons of custom options. Nowhere could I find what I needed until... I looked in Chicago. Not only did your excellent buyer’s guide help me with the options but it finally wrapped up the decision to buy one at all. It’s the best guidance on their bikes that I could find. —Dominic C.

This will be my go-to bike shop: great service with no pretentious hipster attitude! I went in with an issue, they very kindly explained what was wrong, and laid out several options. Not pushy and not condescending like some other places. Repair service not expensive and super fast. If buying new bike, also so helpful, with many options, and you can go for test ride. Highly recommended! —Marjie M.

Awesome. Local shop with good selection and prices. Great service and they'll do the work free if you bought your bike there. I've been to many bike shops being a year-round bike commuter and it's one of the best. —Piotr H.

I decided to take that leap and get my bike serviced and their customer service was amazing. They took time with their recommendations and never made me feel pressured to buy something that I didn’t need. We ran into an issue with my bike half way into the repair but they went above and beyond to fix the issue. They were sensitive to my budget needs and didn’t make me feel like I was a nuisance. I will plan to get my bike serviced here from now on, thank you to the Cosmic team! —Adame F.

My new favorite shop in Chicago. Very helpful, totally lacking the pretentiousness you get in a lot of shops, but without any shortage of knowledge. They really take the time to educate you on your bike and your choices when it comes to repairs or tweaks. —Clifton F.

Special thanks to Chris & Justyna, who went above & beyond to repair a flat (at the end of their day!) when I was stranded yesterday. I was calling for advice and never dreamed I’d be rescued, but am so grateful. I even got in twenty miles in spite of the setback!! If you haven’t had a chance to visit their shop Cosmic Bikes in Jefferson Park definitely do so. Lovely shop, loveliest people. —Micah W.

Great service every time I go in. Chris, Justyna and the staff are super friendly and knowledgeable. Fantastic local shop. —Cheryl Z.

Helpful, friendly, knowledgeable; approachable. Great shop if you haven't been on a bike in 10 years, or if you're hard core. —Michael F.

I never write reviews but these guys were so helpful today and so affordable I have to give them five stars. And very kid-friendly! —Genevieve K.

Very knowledgeable and extremely friendly. Always willing to go above and beyond. Prime example of what an LBS should be. —Adil C.

Chris and his team completed an overhaul on my bike. I took it for a ride the other day and it is like new again! I am very pleased with the cost, the turnaround time, and the quality of work. I will definitely be back when I need other repairs or parts and when it's time to buy a road bike. Thanks Cosmic Bikes! —Doug G.

Cosmic bikes has made it to the top of my list for any bike needs!!! They were on their feet to help with my sons bike! Got it taken care of quickly within the last 45 min of their work day ending! I am amazed at their advice and professionalism! Thank you! —Heather

I was so grateful to find this shop nearby when I got a flat today. Given the freezing temperatures, I knew fixing a flat outdoors was out of the question. Thankfully they welcomed me inside and let me fix it myself in the shop. Chris was extremely kind and helpful. I will definitely be back. —Kelly O.

Stopped in for the first time today to buy my four year old daughter her first bike and helmet. Chris and his staff were great - friendly and knowledgeable. Chris whipped out a Chicago bike trail map and showed me the latest trails I was unaware of. The guy obviously loves what he does. Awesome shop with quality products at fair prices. This will be our go-to bike shop. —Michael K.