COSMIC BIKES SERVICE DEPARTMENT
NEW BICYCLE SERVICES
If you purchased your new bicycle from us:
Thank you!
We sincerely hope that your new bike will enhance your life, bring you plenty of joy, and serve you for many years to come.
All new bicycles purchased from us include a complementary service and maintenance package from 90 days to 18 months.
New Bicycle Services
We consider your bicycle purchase to be the beginning, not the end, of a relationship. New bicycles we sell are covered by the following service and maintenance plan, included in your purchase price:
PROFESSIONAL BICYCLE ASSEMBLY
Complete professional assembly is included with any new bicycle you purchase at Cosmic Bikes. We take care with this process, because a bicycle is not just a random collection of parts. It is a vehicle, whose performance depends on a series of complex systems working together in harmony.
And your safety depends on that.
30-DAY CHECKOVER
After the first four weeks of riding your bike you will want us to give it a thorough checkover. This service will give us a chance to address some normal issues that can arise after the initial break-in period, and handle anything else that might affect the safety and enjoyment of your ride.
FREE FLAT REPAIR
We will repair flats on your new bike for free for the first 30 days from the date of purchase. This includes a free tube and labor if you get a flat for any reason.
INSTALLATION OF ACCESSORIES & UPGRADES
When you purchase new accessories and certain upgrades at Cosmic Bikes for your new bike within the first 90 days of ownership, we will install them free of charge.
(NOTE: We cannot offer you free labor to install items purchased elsewhere. If you find an attractively priced item online or at another shop, please let us know. We may be able to offer you a competitive solution, especially when you include the cost of installation. )
If you wish to move items you already own from an older bike, some reasonable labor charges may apply.
DELUXE WINTER TUNE-UP
You will be entitled to one free Deluxe Tune-Up service on your new bike between the months of November-February falling within your first 18 months of ownership.
Our New Bicycle Services cover the cost of labor. Parts are excluded, except in the case of manufacturer-honored warranty claims. These services are non-transferrable, and apply only to the original purchaser. Please check the Manufacturer Warranty Information to learn about the transferrability of Manufacturer's Warranty.